Tidio

AI chatbot and live chat for customer support

4.2

Customer ServiceFreemium

Editorial Review

Tidio is an excellent entry point for small businesses wanting to add AI-powered customer support. The Lyro AI agent can be trained on your FAQ and product documentation in minutes, and handles routine queries well. The free plan includes 50 live chat conversations and limited AI responses. For growing businesses, the $29/mo plan unlocks more AI conversations and analytics. Setup takes under 10 minutes for most platforms.

Pros

Quick setup (under 10 min)

Good free tier

Lyro AI handles FAQs well

Strong Shopify integration

Visual chatbot builder

About Tidio

Tidio combines live chat, AI chatbots, and helpdesk features to automate customer support. Its Lyro AI agent can resolve up to 70% of customer queries automatically.

Pricing

ModelFreemium

Starts at$29/mo

Free tier

Best For

Solo

Small (2-10)

Medium (11-50)

Integrations

ShopifyWordPressWooCommerceMailchimpZapier

Featured in industries

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Tidio

Editorial Review

Key Features

About Tidio