Grain

Editorial Review

Grain carved out a niche in the meeting recording space by focusing on the ability to create and share short video highlight clips from longer meetings. This feature is genuinely useful for product teams who want to share customer feedback verbatim, or for sales teams distributing key prospect insights. The AI transcription and summary capabilities have improved significantly and now compete reasonably with dedicated transcription tools. The platform works well as a team knowledge base for meetings, making it easy to search across past conversations and find specific moments. For organizations that conduct many customer interviews, user research sessions, or internal strategy meetings, having a searchable archive adds real value over time. That said, Grain faces stiff competition from well-funded alternatives like Gong (for sales), Otter.ai, and newer entrants like Fathom and tl;dv. The pricing can feel steep for smaller teams when compared to some competitors that offer more generous free tiers. The product also primarily shines with Zoom and has historically been slower to support other platforms with the same depth of features.